Bug report & Feature request
Found a problem or have an idea for Synthze or Synthze Player? Send us your feedback by email.
How to report an issue
The most effective way to report a bug is to send us an email directly at support@synthze.app.
What to include in your email
To help us identify and resolve the issue quickly, please include the following details in your report:
- App name: Synthze or Synthze Player.
- Device Model: e.g., Samsung Galaxy S23, Google Pixel 7
- Android Version: e.g., Android 13, Android 14
- App Version: You can find this in the app settings or Google Play Store.
- Description of the bug: What exactly happened? What did you expect to happen?
- Steps to reproduce: How can we recreate the bug on our end? (e.g., "Opened the app, changed oscillator 1 to saw wave, played a chord, and it crashed.")
Feature Requests
If you have an idea for a new feature, a UI improvement, or any other feedback, you can send it to the same email address. We are always open to community suggestions!
Include the app name, what you would like to do, and how the feature would help you.